We are have a rough time getting Contact Recorder to work on Server Edition. 9.1.10
This is a single server installation with VM and Contact Recorder on the same Virtual Server.
Within the recorder web interface I have the Handover Folder set to /opt/vmpro/VRL this is set in VM Pro as well and tests good.
The Call storage path is set to /additional-hdd/media/Recording this is set to the same in the Web Manager interface Platform - System Additional HD Settings.
I think this the root of the problem as i have tried many iterations of this path and it still does not work
The customer added an addition drive the the Virtual machine and set me a print screen. That shows a drive that has been mounted names /dev/sdb1
500Gig
Mount point /media/Recording
to test i will stop and start the recording service then make a test call using Communicator and leave a message, i have the calling extension to record incoming and outgoing.
Then check the call recording web interface. and nothing.
Still have the 90 warning message on the screen