Contact Recorder Problems

[BrianCosta]

Hi ...

on one day I face the same Problems in 2 IPO systems.

1. IPO Rls 9.1 - Application Server ( VMPro and Contact Recorder on the same server - Additional hard disk is installed for recorder)
2. IPO Rls 10.1 - Application Server ( VMPro and Contact Recorder on the same server - Additional hard disk is installed for recorder)

I receive this message every time I try to listen a recording.

"no longer available in online storage or archive"

Someone know what it means and how fix it?

Thanks.

 

[BrianCosta]

Hi ..

Nobody no about this issues and how to solve it ?

Thanks

 

[Don Karloe]

Hi,

Did you already solve this? I think i'm having the same issue.

Thanks