Contact Recoder\Media Manager

[Gaspagano]

Good day Team,

I need assistance or documents that can guide me, I'm running IPO Contact recorder linked to IPO 500v2 rel 10, i want to upgrade IPO to release 11 and i read on the documentation that contact recorder will not be supported on this version but Media Manager will be supported instead, what are the steps to upgrade contact recorder to Media Manager or a new installation is required?

 

[TomMills]

http://marketingtools.avaya.com/kno...erMigration.html?zoom_highlight=media+manager

From here:

https://www.tek-tips.com/viewthread.cfm?qid=1792337

APSS/ACIS/ACSS-SME
not arrogant, just succinct.

 

[Manie3]

Ssh into system take a back up of csdb
Upgrade the system
Click the migration tool on media manager.

Simples

ACSS

Just another day in the life of ME