Contact List Issue

[shelby55]

Hello

I have a new computer and I transferred my files from one to the other. I am running Outlook 2002 on both.

I was having problems finding my contacts file but searched the database and found I needed to tick the "show this file as an e-mail address book" which is fine. My problem however is that when selecting the "to" button on a new e-mail I get the message "the address list could not be displayed. The contacts folder associated with this address list could not be opened; it may have been moved or deleted or you do not have permissions. For information on how to remove this folder from the Outlook Address book see Outlook help". Note: the Help was helpful!!

Once I select OK then I can select the proper contacts list and the person I wish to contact but that is an extra step or 2 and doesn't make sense.

Hopefully some on this site is! Thanks for any help.

Thanks.

Shelby

 

[blue13x]

If you open the address book through the tools menu, you need to go to advanced and ensure that all defaults are pointing to the correct contacts list.

I hope this helps! If not, let me know as I am not at my machine and unable to get the exact steps to fix this (doing it from memory!)

Good luck!