Connection Refused

[AdeyWheway]

All,

Please help - I've been unable to resolve this problem despite repeated attempts!

I have Legato 6.1.3 (latest evaluation version from Legato website) configured on 2 x Windows 2000 (service pack 3) servers - one as a client the other as a backup server, with backup device connected. I installed everything a few days ago, so the eval has not expired.

I have setup the res/servers file on the client to state the short and full DNS name of the backup server.

On the Windows 2000 'client' server, I can open the Network User program and successfully backup to the Win2k 'backup' server.

However, when I attempt to schedule a backup of my Win2k 'client' server from the Win2k 'backup' server within Networker Admin (scheduling appropriate group containing client), I constantly receive the 'connection refused, attempted 1 retry, connection refused' error messages.

All Networker services are running on both servers. Network connectivity is fine - RPCinfo reports that ports are open.

We do not have reverse lookup DNS running on our network, so I configured the hosts file on each server to resolve short/full DNS names for both the client and backup server - this made no difference.

Any suggestions would be very greatly appreciated!
Regards,
Adrian.

p.s. (I'm a technical user, not a vendor!)

adrianwheway@hotmail.com

 

[Serbtastic]

Try stopping the Networker remote exec service on the client, and launch it from command line with this command:

nsrexecd -i

Then, while its running, retry the backup, and see if it resolves the problem. If so, then you've got name resolution problems.

 

[AdeyWheway]

Thanks for the advice.

I tried your suggestion, but am suffering the same issue.

I stopped the Networker remote service in the Services Applet on the Legato 'client' server and then ran the command you indicated.

Interestingly when I checked back (and refreshed) the services applet view, the Networker Remote Service did not indicate that it had started.

I have de-installed IIS on my 'client' server which is a member of a domain, as is the Legato 'backup' server. Domain & local administrators & system, have rights to the C: system drive that I am attempting to backup on the 'client' server, only system and Domain Admins have rights to the other drives on the 'client' server.

Any further suggestions welcome.
Thanks,
Adrian.

 

[AdeyWheway]

Have just found the cause of my problem!

I had setup the hosts file on both the Legato backup server and client server to enable resolution of both systems with short/full DNS names. However, I'd got one digit incorrect in the TCP/IP address in the host file on the client server. Correcting this fixed the issue. Sorry, I should have known better.

We're are now going to configure reverse DNS lookup on our network.

Thanks again.
Adrian.