Connection Manager error

[MSMoore]

Recently I have been having a problem in ProComm when I disconnect a telnet session I get an error message that says that the "Connection Manager has encountered and problem as must close". It then closes ProComm Plus and sends and error report over the Internet. I have tried everything I can think of. I have tried un-installing and re-installing. I have tried removing the prm file and building a new one. I have tried creating a new dir file but nothing seems to work. Does anyone have any ideas? Any help is appreciated.

Thanks,

Mike

 

[knob]

Was it working and then stopped recently? If so, has anything changed on the system?

What happens if you make a manual connection (Data | Manual Connect menu item).


aspect@aspectscripting.com

http://www.aspectscripting.com

 

[MSMoore]

It was working until I have MAJOR problems with a Windows XP Update last week. I haven't tried the manual connection - I'll try that.

 

[MSMoore]

It does it with a manual connection also.

 

[knob]

I just connected to a Sun machine via telnet on an XP machine with service pack 1 and all security patches and did not see a crash. How are you disconnecting from the other system? What version of Procomm are you using?


aspect@aspectscripting.com

http://www.aspectscripting.com

 

[MSMoore]

I am using version 4.8 and connecting to Unix (either AIX or SCO) machines. When I log off of my user session the telnet connection is closed. That is when I get my error (or ProComm sometimes locks up - I terminate it and then I get the same error).

 

[knob]

Are you typing logout, pressing Ctrl-D, or something else? I'll give that a try on my AIX machine Monday.


aspect@aspectscripting.com

http://www.aspectscripting.com

 

[MSMoore]

Some of both - Usually I logoff but sometimes I just type Ctrl-D to end the session. It's almost like some file got corrupted somewhere but I can't figure out which one or where. I was hoping that re-installing would have corrected that but it didn't seem to.

Thanks for your help.

Mike

 

[knob]

Got a chance to try this on an XP machine with 4.8 connected via telnet to an AIX machine, and did not see a crash. Is it just this one machine seeing it all of a sudden?


aspect@aspectscripting.com

http://www.aspectscripting.com

 

[MSMoore]

Yes - I have a Win2K laptop that is working fine.

 

[knob]

One thing you might want to try (it's a wild guess) is downloading the one updated file available for version 4.8. You can find a link to it in this knowledge base article:

http://service1.symantec.com/SUPPOR...750c085d7846f37f88256a4c006ef461?OpenDocument

It's not truly related to the problem, but FAPI32.DLL touches a lot of portions of Procomm.


aspect@aspectscripting.com

http://www.aspectscripting.com

 

[MSMoore]

Thanks, I'll try it.