Connecting to Exchange server

[JayE]

Hi everyone,

One of our directors has a laptop running Windows 98 which has been set up to see her Exchange e-mail inbox and it synchronises so that when she logs off the network (she dials in using RAS) she can still see her inbox and compose e-mail, etc.

We asked the IT supplier if she could view a copy of the group diary stored under Public Folders (used by everyone to see appts/holidays/sickness for all staff). But we were told NO it can't be done. Even just a straightforward copy for viewing where the user could download an udpated one when she dials in? The answer again was no.

Is this correct?

Regards,
Jay/UK

 

[JWilliams]

If she is using Outlook as her Exchange client then add the Public Folder to her Favorites.

Jessica

 

[JayE]

Hi Jessica,

Yes, she is using Outlook as her Exchange client.

She can see the public folders whilst she is online, but it disappears once she's off-line.

How do I get it visible off-line?

Regards,
Jay/UK

 

[david817]

try an offline folders synchronisation to the from the laptop

 

[JayE]

Hi,

The offline folders sync doesn't seem to work on Public Folders, only on local folders.

Can you help further?

Regards,
Jay

 

[paulbrite]

I've just seen this question and know the answer - hope it's still valid.

What you have to do is this. Go "on-line" with outlook, ie, dial-up the RAS then open Outlook.

Under Public Folders, All public folders, find the folder and drag it to Public Folders-Favorites.

Now, Right click on the folder in favourites - go to the synchronisation tab and click available off-line.

Now when the user synchronises her mailbox this folder will also synch and be available offline in the Public Folders-Favorites folder