LittleGremlins
Technical User
For some time now we have been having difficulties connecting to one of our remote sites. It will eventually connect, but it usually take anywhere from 5 to 25 attempts before it will connect.
If you call the number of the modem from a telephone, it connects immediately. I had reported a trouble to the local maintenance provider, they have no issues connecting.
If I attempt to connect via procomm or OTM it takes at minimum 5 attempts consistently. On the rare occassions I have been able to connect on the first attempt, but that is very rare.
Is there anything I can do to fix this?
If you call the number of the modem from a telephone, it connects immediately. I had reported a trouble to the local maintenance provider, they have no issues connecting.
If I attempt to connect via procomm or OTM it takes at minimum 5 attempts consistently. On the rare occassions I have been able to connect on the first attempt, but that is very rare.
Is there anything I can do to fix this?