connected but no web page

[norton11]

Ok where to start? My buddy was installing a wiresless network (D-link di-614+) The install on the desktop went fine. When installing on the laptop (that also has Novell on it) The install went well also and he connected to the new network fine. The next day when he put in the cardbus adapter and started the laptop it went through the new hardware found install again. He went through the install (again) . During the install it asked for C:netware win 95/98 disk 1 then disk 4 ect... He said he tried to click OK but did not work so he clicked cancel. He thinks the files it wanted were cab files. After the second install he can again connect to the network but when a web page comes up it can not be displayed. I checked Network props and it lists two adapters and to tcp/ip. One for each install. In the divice mgr it showes one card with no faults. I removed the adapter and reinstalled so now it showes just one but still the same prob. The card is connected to the network but can not display a web page either by WWW. ..... or an IP address. I can ping both to the card and to the router.I can ping to the internet by IP address but NOT by

http://www...

Everything seems Ok but I think he might have a DNS prob.
I have found this info. Can someone plesae give some advice as to if this would be what I should try.


Make sure you have your OS CD or the correct .CAB files available for the particular version of 98/98se/ME.

2. Remove ALL instances of TCP/IP from Network Properties DO NOT reboot when prompted to do so.

3. Delete the following registry keys:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\AFVXD

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\DHCP

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\DHCPOptions

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\MSTCP

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\Winsock

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\Winsock2


4. Reboot.
5. Reinstall TCP/IP.
6. Reboot.

I also found this link with a program that will do the same thing

http://www.bu.edu/pcsc/internetaccess/winsock2fix.html

If this is what I need to do ... When I remove all tcp/ip from network, should i remove the novell tcp/ip also? or just the Dlink. Thanks again for all the help.

The laptop has windows 98SE Any help would be great as it is his wife's laptop and he already has a bad track record

 

[John Lewis]

" . . . when a web page comes up it can not be displayed"

Internet explorer reports at least 10 different messages indicating an error condition when trying to connect. Which one are you getting?

" . . . he might have a DNS prob"

That would be my first assumption as well. Probably no need to delete a bunch of registry keys and such if that is the case, but we'll see.

Open a command window. Type 'ipconfig /all' and press enter. Should produce a page or so of info. In the 'Local area connection' section, is there at least one DNS server listed? How bout a DHPC server? Default gateway?

Check it out and report back.

 

[rodhspt]

Do you have proxy server enabled?......on I.E open internet options from tools. click connections tab and then lan settings button.You'll need to know what proxy address to use and what port, ask your admin for those.

hope that helps in some way.

 

[norton11]

Thank you all very much. I found that in IP config it was using the wrong NIC and even though when the correct one was set it would show connected IP address ect you have to release / renew. After that all works fine. Thanks Again.