Connected Blind Calls not transfering to voicemail

[grantjb]

When a call is coming in to our phone system with the status connected blind it doesnt switch on to voicemail after the no answer time has elapsed.

Can anyone give advice on how I get these calls to go to voicemails as all other calls do?

Cheers

Grant Bradford

IT Infrastructure Analyst

HMLLP

 

[grantjb]

I take your point sorry what I should have said is regardless of the time you put in there it doesnt return the call, it just rings out.

Cheers

Grant

Grant Bradford

IT Infrastructure Analyst

HMLLP

 

[amriddle01]

I think the problem is even if the transfer return time is higher than the destinations VM answer time it never goes to VM as it should. That is a bug as the only way to avoid it is to have no calls return.

ACS - IP Office Implement