Connect Using Dial Up is Greyed Out

[Torotech]

Hi All,

I have one Windows XP SP2 Dell D610 laptop that refuses to let me create a dial-up connection, thus I can't install a Cingular PC Card modem or get I-Pass to work. When I go to "Create a new connection", "Set connection manually", the "Connect Using Dial-up" and "Connect using Broadband" are greyed out. I tried the Hard drive in another laptop..same problem. Some piece of SW has diabled these options. Is there a place in the registry I can change this?

Best regards,
Todd

 

[smah]

As I recall, this was an old problem that was usually cured by reinstalling SP1. Is this machine still at SP1? Something here might help:

http://support.microsoft.com/kb/329441/en-us

http://support.microsoft.com/kb/320558/en-us

 

[Torotech]

Smah,

Thanks! 320558 actually "clued" me in. As usual, it's almost always the easiest solution! Telephony in services was disabled!

Best Regards,
Todd