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CONNECT NEC PHONES DT820 TO A 3C SYSTEM

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CEALPI_AO

CEALPI_AO

IS-IT--Management
Jan 14, 2019
3
IT
Hi everyone. We purchased 40 NEC IP phones and we need to connect them to a 3C system but this does not have the necessary firmware to manage them. Is it possible to use them as normal SIP phones by doing a firmware dowgrade?
Thank you
 
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An NEC IP phone can be connected to a UC3 system by simply plugging it into the UC3 network. The phone should connect to the UC3 server and download the standard SIP load. Going the other way is a bit more difficult.
 
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Ok the problem is that the UC3 seems doesn't have the sw compatibility with this model of phones. The model of phones is DT820 ITY-6D-1P(BK)
Can you tell me how to do?
Thanks
 
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You would need to upgrade the UC3 software to the latest version.
 
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You will need to contact your vendor to get the files, or have them do it. If you have software assurance, then it's a free upgrade.
 
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