conflicts with Imp 6 after installing Series7 1

[dideb]

if either I install Impromptu Series7 on a machine having Impromptu version 6 or on a machine that previously had Impromptu version 6 uninstalled, Series 7 doesn't work (no reaction when trying to start ImpAdmin or ImpUser).
thx for your concern

 

[pravas74]

Hi,
1) Uninstall all Cognos software.
2)Check for Cognos instance in the Software section in the registry.
3) Delete these instances.
4) Reinstall the Cognos Software.

It has to work properly.

 

[dideb]

well, Pravas74
first thx for your reply
but I tried this but it didn't work
the platform is windows 2000 professional. I don't know if this makes a difference.
Any other suggestions???

 

[dideb]

Thanks to God I discovered the problem which is:
Cognos Series7 wasn't working while I am setting my locale from the regional settings to Arabic (even though I chose "other locales" during the installation process).
thx a lot Pravas74 for your help.