Configuration CMS 14: Show all records

[skubot]

It´s a general behavior in CMS Rel 14 that rows without any records are removed from reports.
For example there are some night hours without any calls, so this hour is not a part of my reporting.

Is there any possibility to force my CMS to show me all intervalls, even if there is no record inside? As a general change in configuration?
At all other ACD´s this is working ... why not with Avaya CMS?

Greetings from Europe!

 

[sy278]

why would you want to see them if there is nothing there to see???

 

[skubot]

Wants to copy records into table calculating programm.
And there I need one record per intervall. Cannot handle different days with once 51 rows and once 61 rows, p.e.

Even a typical application for reportings?