Conferencing using a 500 port and Polycom unit.. 2

[TommyT1]

..this possible? If so, how do you do it?

I just had a bunch of bigwigs trying to make a conference call from our Polycom unit, but when they hit the flash key, it went to the receptionist here (x 6000)??

I had to have them make the other end initiate the conference call because I couldn't figure it out....

Any ideas as to where I should look?

Thanks for any help!

Tommy

 

[Reusser]

The 500 port needs the following programmed:

CLS xfa (this will allow 3party conference)
CLS c6a (this with xfa will alow 6 party conference)

 

[TommyT1]

Thank you, kind sir.

Tomorrow I'll give it a shot and let ya know how it went.

 

[moose4me]

Once you checked the CLS for the conference feature, insure that the phone is not restricted from making external calls.

 

[kingtero]

I have the exact problem, will try and let you know if this works.