Conference not posiible - solution?

[WCHPikus]

Hello!
Hicom 300e, after connection two numbers, conference is not allow.
Info on the displet optiset - "not allowed"
What the AMO looking for?
Some idea?
Regards

 

[donb01]

Look in the COS assigned to the phone in question and see if the feature is blocked or not included. Usually if there is a feature issue it can be traced back to the COS.

It might also be that TTT is needed in the COS (trunk to trunk) but that's a shot in the dark.

Just for giggles I looked and there is a classmark called NOCONF - make sure that's not in the COS, or to avoid messing up a whole bunch of users switch that phone into a different COS that doesn't have NOCONF.

 

[WCHPikus]

Hello!
Fixed by add parameter in cot and cop:
COT: 111 INFO:
DEVICE: INDEP SOURCE: DB
PARAMETER:
RECALL IF USER HANGS UP IN CONSULTATION CALL RCL
TRUNK CALL TRANSFER XFER
TRUNK SIGNALING ANSWER ANS
CHANGEOVER FROM HOLD TO RING TONE CHRT
KNOCKING OVERRIDE POSSIBLE KNOR
CALL EXTEND FOR BUSY, RING OR CALL STATE CEBC
NETWORKWIDE AUTOMATIC CALLBACK ON BUSY CBBN
NETWORKWIDE AUTOMATIC CALLBACK ON FREE CBFN
NETWORKWIDE CALL FORWARDING PERMITTED FWDN
DON'T RELEASE CALL TO BUSY HUNT GROUP BSHT
CALL FORWARDING VIA PUBLIC NETWORK REROUTING FWDR
SEND NO NODE NUMBER TO PARTNER LWNC
INCOMING CIRCUIT FROM SYSTEM WITHOUT LCR NLCR
TSC-SIGNALING FOR NETWORKWIDE FEATURES (MANDATORY) TSCS
INCOMING CDR BY ZONE OR FROM LINE ICZL
TRUNK SENDS CALL CHARGES TO ORIGINATING NODE NUMBER TRSC
USE DEFAULT NODE NUMBER OF LINE DFNN
INCOMING CIRCUIT FROM SYSTEM WITHOUT LCR (DATA) NLRD
INTERWORKING CALLBACK - NO ANSWER AND MAILBOX CALLBACK IWCB
LINE WITH IMPLICIT NUMBERS LINO
TRANSFER BEFORE ANSWER ON DSS1 TRBA
DONT SEND DIV_LEG OPERATIONS, BASED ON DSS1 AND QSIG DSDL
NO CFNR AFTER TRANFER POSSIBLE TO NODES BEHIND NCTP
NO TONE NTON


DIS-COP:100,;
H500: AMO COP STARTED

COP: 100 INFO:
DEVICE: INDEP SOURCE: DB
PARAMETER:
DUALTONE MULTIPLEFREQUENCY DTMF
LINE WITH ANSWERING ANS
SPECIAL MODE SFRM
MAKE/BREAK RATIO FOR DTMF 2 (PULSE=150MS,PAUSE=150MS) DTM2

CO TRUNK ACCESS:
TRUNK ACCESS TA

TOLL ACCESS:
TRUNK ACCESS TA


Regards