Conference call CDR end record

[sreejeshdxb]

I having issue in CS1000E CPPM 7.5 system. Conference call CDR record showing as below...


S 103 00 7152 A010029 09/17 16:08:35 00:00:00.0 60010558746133
& 000 000
& 000

S 104 00 7152 A010030 09/17 16:08:19 00:00:16.0 60018002030
& 000 000
& 000

E 105 00 CF01514 A010029 09/17 16:08:46 00:00:12.0
& 000 000
& 000

E 106 00 CF01514 A010030 09/17 16:08:46 00:00:12.0
& 000 000
& 000


But third party CDR vendor not supporting this data to process they need End record like single record as like below...

S 080 00 7152 T002002 09/17 16:00:27 00:00:14.0 A800558746133
& 000 000
& 000

S 081 00 7152 T002003 09/17 16:00:11 00:00:30.0 A808002030#
& 000 000
& 000

E 083 00 T002002 T002003 09/17 16:01:08 00:00:16.0
& 000 000
& 000


Can any help me to resolve this issue...We need to change the originator id to trunk member instead of conference loop number...

 

[sreejeshdxb]

Please help...

 

[StanleySteamer]

You can't change the fields in the CDR records. Most CDR products should be able to handle records from a Nortel switch. Which one are you using?