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conference a vdn

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Selleb

Technical User
Jul 30, 2005
29
SG
Hi,

Does anyone knows what is the Avaya document said that we cannot conference a VDN?

My manager wants to know that so as to relate it to the call centre manager
 
From the Communication Manager Administrator's manual (555-233-506)

Conference - Interactions: A call to a VDN can be included as a party in a conference call only after vector processing terminates for that call (for example, after a successful route-to command).



Susan
"Opportunity is missed by most people because it is dressed in overalls, and looks like work."
- Thomas A. Edison
 
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