Conexant modem weirdness

[CalypsoPoet]

My home desktop has a Conexant Soft K56 data,fax PCI internal modem. It has worked like a champ (for a dial-up) until now. When I try to sign on to the internet (MSN - ISP), I hear a dial tone and dial-up. The dial-up is much louder than before and slightly distorted. Then, instead of a handshake, I get 2-3 rings and a message saying "Your call cannot be completed as dialed" or "Your call did not go through. Please check the number and call again". I've eliminated everything up to the modem. I will update the driver from HP (I have a Pavilion) for this modem, but I have a sneaky suspension that this will not take care of the problem. My first instinct is that my modem may be fried, but then it seems more likely that the dial-up procedure is out of whack. Anyone have any ideas or actually experienced this?
Thanks

 

[Comtech]

Check DUN properties. I'll bet it's trying to dial using 1-area code-xxx-xxxx... Cheers,
Jim

http://members.cnx.net/reboot/

 

[CalypsoPoet]

I wish it was that easy. That was one of the 1st things at which I looked. Makes sense, but unfortunately not the problem. Thanks for the response anyway.

 

[Comtech]

Sounds like the driver has been corrupted, and the AT commands sent to initialize the modem are not working right.
A driver install/reinstall should fix it up.
If not, remove DUN from add/remove programs > windows setup tab, and restart the computer.
Go to Start > Run > and type in: inetwiz
This will reinstall DUN, and create a new connection.
HTH Cheers,
Jim

http://members.cnx.net/reboot/

 

[CalypsoPoet]

Thanks Jim - I'll give it a go & let you know.

 

[guidos]

Is your modem dialing a local or long distance number? The reason I ask is I live in PA where they just recently (in the past couple of days) implemented 10-digit dialing (you MUST dial the area code even for local numbers)...might that be the case in your area?

Just a thought...

 

[CalypsoPoet]

I doublechecked and we are still using a 7 digit dial up locally. Tried all of the above to no avail. Even tried to connect over a manual connection - no dice. I'm not sure my modem is toast, but I'm not sure what to try next. I guess I'll put in a different modem and see if it works. Good for bad. Any other ideas out there?