Computer Shutting Off

[MachineBoy]

Hi, my computer (HP model with Windows 98) constantly shuts off completely (the power light is off). This seems to occur only with I am browsing the Internet with either IE or Netscape. I have cleaned the computer internally and the fan seems to be working okay. If anybody has a suggestion of how to fix this I would appreciate it.

 

[apex1x]

Do any parts of the computer get really hot near the shutdown time?

Also, try reseating the cards and RAM, as the RAM or cards may be loose. ~Apex1x
Miller's Law:
You can't tell how deep a puddle is until you step into it.

 

[Crustyoldbloke]

It does sound heat related. Have a look in the PC BIOS at the CPU temperature. 50F=EXCELLENT, 70F=OK, 90F=PROBLEM.
Regards
Phil

Please let us (Tek-tips members) know if the solutions we provide are helpful to you. Not only do they help you but they may help others.

 

[SESaskDFC]

I would also say it is heat related but it may be a "heat-activated" short in the motherboard..

or, in the power supply itself.

Have them looked at !!

Murray

 

[MachineBoy]

Thank all of you for replying - I will try these posts tonight and see what happens.

 

[CSCTech]

this was happening to me. turned out to be the processor fan and heatsync were not clamped down correctly.

I would also try only running you computer with the essential componants. take out any unneccary ram, modems, nics, ext..

 

[garebo]

I am gonna suggest, since you are running win98, that you run the "fix internet explorer" prog that runs in access\syst tools\sys info. Its just possible that you have a quirk that needs to be ironed out and it can't hurt any either, but I think that would be after you check the potential heat prob.