Computer Reboots everytime I print

[SandyH]

On one of my Windows 2000 computers (P4 2.8ghz, 1gig ram) everytime I print something on the hp all-in-one the thing locks up and requires reboot. I have used this specific computer for over 9 months without a problem, now all of a sudden it doesn't like the printer. Any idea what the problem could be? I've uninstalled all the print drivers and software and installed new ones off the internet. I just can't figure out what is going on with this thing, short of tossing the printer out...
Thanks,
Sandy

 

[jmjaszewski]

Have you installed any Windows Updates recently? Some that may coincide with the time that printing started doing this?

 

[SandyH]

No I haven't updated the computer with any windows updates recently... Not since early September. The computer worked fine until the other day. I also just noticed when I was trying to defrag the computer that it would get so far and lock up.

 

[ashpp]

checked the event logs?

 

[GlenJohnson]

When it locks up, what does the process monitor show as to who's locking up the cpu usage? (The printer?)

Glen A. Johnson
"Fall seven times, stand up eight."
Proverb

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[jmjaszewski]

Is the printer directly connected or is this a network printer? Also, do you see the same issue from other PCs (if it's shared or networked)?