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computer randomly shuts off

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futbwal15

IS-IT--Management
Jan 12, 2007
38
US
im trying to help fix my friends computer, but i dont even know where to start. All she tells me is that the computer is shutting down randomly. So she starts it back up, and it will run normally, but then it will shut back off in 5 minutes or so. Any suggestions?
 
sounds like a heat problem, check the fans, check event-viewer for errors
 
Several possibilities:

1) Overheating CPU or the temp threshold in the bios is set too low.

2) Bad Capacitors on the motherboard (bulging or leaking)

3) Failing power supply (again possibly a bad cap)

4) Loose or burnt power connector (main power plug/ trailing lead) or even the wall socket.

5) Driver or virus problem (but normally involves a restart rather than power off)

Martin

We like members to GIVE and not just TAKE.
Participate and help others.
 
The event view is in administrative tools

Also set the PC to take a dump and not auto restart (in system properties)

Sorry - no time to write more - (mental note to self - write some FAQ's)
 
Hmm... i agree with paparazi. Is there a blue screen before the machine powers off? If so, it could possibly be a RAM issue... Just a thought. However, I like paparazi's idea of the power supply better...
 
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