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Computer locks up on HP Logo when booted... help please.

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blongblang

Technical User
Jan 8, 2005
5
US
My desktop just freezes on the HP logo right when I turn on the computer. I tried already several ways to fix it but none worked. Do you have any other tips please? Thanks.

Here's a list of what I did (that didn't work):
1. I did a cold boot on the computer.
2. I unplugged the adapters and waited a few minutes before plugging it back in and turning on the desktop.
3. I unplugged all the USB cables except for the mouse and keyboard.
4. I did NOT do a CMOS reset but I got a problem like this before and I did not have to do it. (It got fixed eventually, I don't know how.)
5. I tried to load up BIOS by pressing ESC then F1 but it also gets stuck. Nothing happens.
6. Finally I tried to continually press F10 while booting so I can perform a destructive system recovery. However, the computer does not respond. (My HP Pavilion 7935 has the recovery program partitioned which I can access it by pressing F10.)

Please if anyone of you can help me. I'd greatly appreciate it. Thanks.
 
3. I unplugged all the USB cables except for the mouse and keyboard.

I would unplug them too! my computer locked up with my usb mouse the first time after i installed winxp on it. so unplug everything.
It could be that a device connected to your system freezes it during POST (the hardware test during startup). If you changed your device configuration beforehand, that could explain it. You can try to remove the modified hardware and power on your PC, and see if it fixes it.

Otherwise, there could be a problem with your cmos. you should try to do that reset, it shouldn't take long to reconfig it once you start up your comp. good luck!
 
Same problem with my HP they are weird with a USB mouse, like dIXIb said unplug the mouse and reboot. Keep trying it, it will eventually start.

Josh
 
Thanks Dixib and Josh... I will try removing the mouse first before actually doing the CMOS reset.

By the way, does it actually still take a number of reboots after unplugging the mouse to finally load up? Also, my computer is only capable of using a USB keyboard (I may have fried my PS2 port) so I don't know if that will cause problems too. Do I have to unplug the keyboard too? If so, would it cause the computer not to boot anyway because it needs to recognize a keyboard before the computer boots properly?

This is driving me nuts. Thanks for the input.
 
In BIOS setup, does it have a setting for "Stop on:xxx". If so, set it not to stop on any error and see what happens.
 
Well, as of today, I just restarted the desktop as usual and turned by to working on stuff in my laptop. Then, when I glanced back to the desktop, I saw it loading up windows. Wohooo. I don't know what fixed it. Maybe a combination of things, but I'm just glad it's working now. Still afraid to turn it off though. Hehe. Thanks.
 
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