Computer lock up

[kiernanf]

I have:
Tyan Trinity 400 (S1854)
Windows 98 (latest version)
128 Meg PC133 memory
Internet explorer 6.0

Every so often the computer locks up. Usually this happen while on the internet.

Why? And how can this be corrected?

 

[circo]

Have you made any changes lately, like memory or video card? If not you might take a look inside your case to see if there is an obstruction, may be a fan is not working, dirty heatsink. Leave the case off and see if it runs ok, of so need to add a system fan.
circo

 

[Crowley16]

it could be heat, or driver issues, or os problems...

a LOT of thing could be causing it.

Can you give more details as to when the problems started, what exactly happens, all the hardware components you're running, all the software you are running...

 

[kiernanf]

Here's what Belarc says I have:


Operating System System Model
Windows 98 SE (build 4.10.2222) TYAN S1854 Trinity 400
Processor a Main Circuit Board b
800 megahertz Intel Pentium III
32 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: 694X-596B-977
Bus Clock: 133 megahertz
BIOS: Award Software International, Inc. 4.51 PG 02/11/2000
Drives Memory Modules c,d
30.72 Gigabytes Usable Hard Drive Capacity
28.54 Gigabytes Hard Drive Free Space

TEAC CD-W54E [CD-ROM drive]
Generic floppy disk drive (3.5")
IOMEGA ZIP 250 (3.5") [Floppy drive]

Maxtor 6E030L0 [Hard drive] (30.75 GB) -- drive 0, s/n E1829E7E, rev NAR61590, SMART Status: Healthy 128 Megabytes Installed Memory

Slot 'BANK_0' has 128 MB
Slot 'BANK_1' is Empty
Slot 'BANK_2' is Empty
Slot 'BANK_3' is Empty
Local Drive Volumes

c: (on drive 0) 24.59 GB 22.78 GB free
d: (on drive 0) 6.13 GB 5.75 GB free

Network Drives


Users Printers
No details available ClickFax Pro on ClickFax Pro
EPSON Stylus COLOR 400 on LPT1:
EPSON Stylus COLOR 400 on LPT1:
SnagIt 7 Printer on LPT1:

Controllers Display
Standard Floppy Disk Controller
Primary IDE controller (dual fifo)
Secondary IDE controller (dual fifo)
VIA Bus Master PCI IDE Controller Diamond Speedstar A200 for Windows 98 [Display adapter]
Compeq CT-1458 [Monitor]
Bus Adapters Multimedia
VIA Tech 3038 PCI to USB Universal Host Controller U.S. Robotics Internet Call Audio System
Wave Device for Voice Modem
Communications Other Devices
U.S. Robotics 56K Internet Call Modem Standard 101/102-Key or Microsoft Natural Keyboard
U.S. Robotics Internet Call Adapter
PGPdisk Volume Driver
USB Root Hub
Virus Protection
No AntiVirus details available
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
Q313829 (details...)
Q330994 (details...)
Q832894 (details...)
SP1 (SP1)
Win98.SE
UPD242975 (details...) Reinstall!
UPD256015 (details...) Reinstall!
UPD259728 (details...) Reinstall!
Win98.SE (continued)
UPD267304 (details...)
UPD273468 (details...) Reinstall!
UPDQ823559 (details...) Reinstall!
Win98
UPD245729 (details...) Reinstall!
UPD323172 (details...)
UPD329115 (details...)



Click here to see all available Microsoft security hotfixes for this computer.

Marks a HotFix that verifies correctly
Marks a HotFix that fails verification
(note that failing hotfixes need to be reinstalled)
Unmarked HotFixes lack the data to allow verification

Software Licenses [Back to Top]

Microsoft - Internet Explorer 55736-315-3056437-04568 (Key: R2D43-3DHG9-DQ79W-W3DXQ-929DY)
Microsoft - MediaPlayer 53199-544-5717573-04523
Microsoft - MediaPlayer 69808-261-9148553-04360
Microsoft - MS Office 97 Professional 53491-419-5254291-35207
Microsoft - Windows 98 SE see registry (Key: XKGB3-JY8DG-3WXP4-FN77C-W47B2)

Software Versions [Back to Top]
3Cmlink *
Adobe Acrobat Reader Version 5.0.5.0 *
America Online, Inc. - AOL Instant Messenger Version 5.5.3572 *
AnyToJpeg Module Version 1, 0, 0, 1 *
Astonsoft DeepBurner Version 1.1 *
ATX II, LLC - MAX/Saber/ZillionForms/TaxCut Version 2003.00.0151 *
Banner Blue Software Incorporated - Microsoft Organization Chart Version 2,0,0,1016 *
Belarc, Inc. - BelManage Client Version 6.1 *
Calculus *
Check Web For Update *
Creative Mixer Loader Version 6.00.2 *
CyberMedia Oil Change Version 2.5.0.289 *
DocPixie Application Version 1, 1, 0, 1 *
Eastman Software, Inc., A Kodak Business - Imaging for Windows® Version 1.01.1311 *
ezmon *
GRISOFT s.r.o. - AVG Anti-Virus System Version 6, 0, 0, 0 *
GRISOFT(c) SOFTWARE - AVG Anti-Virus System Version 6, 0, 0, 0 *
GRISOFT, s.r.o - AVG6 Version 6.0.1.374 *
GRISOFT, s.r.o. - AVG Anti-Virus System Version 6, 0, 0, 0 *
HorngTech4D Version 1.2 *
InControl Desktop Manager *
InControl Desktop Properties *
Inno Setup *
Iomega Active Disk Version 3, 2, 1, 5 *
Iomega imgicon Version 6, 3, 0, 56 *
Iomega refresh Version 4, 0, 1, 0 *
IomegaWare Version 4.0.0 *
McAfee Utilities *
Microsoft Corporation - Clip Gallery 3.0 for Windows Version 3.0 *
Microsoft Corporation - DirectShow Version 6.4.07.1121 *
Microsoft Corporation - Internet Explorer Version 6.00.2800.1106 *
Microsoft Corporation - Windows Installer Version 2.0.2600.2 *
Microsoft Corporation - Windows Telephony Version 4.10.2000 *
Microsoft Corporation - Windows® NetMeeting® Version 3.0 * Microsoft Excel Version 8.0a *
Microsoft imgstart Version 1, 0, 0, 1 *
Microsoft Money Version 3.00.00.00 *
Microsoft Office Version 8.0.3512 *
Microsoft Windows Scripting Host Version 5.0.531.7 *
Microsoft(R) Windows Media Player Version 9.00.00.2980 *
Microsoft® Find Fast Version 8.0 *
Microsoft® Word for Windows® 97 Version 8.0 *
MindVision Software - Installer VISE Version 3.1.1 *
Money Preview *
NeoPlanet(TM) Version 5.0.0.794 *
Network Associates Inc. - Zipman Version 3.00 *
Network Associates Technology, Inc. - PGP Personal Privacy Version 6.5.1 *
Network Associates Technology, Inc. - PGPdisk for Windows v6.5.1 Version 6.5.1.0 *
Network Associates, Inc - Common Dialog Extensions Executable Version 3.00 *
Network Associates, Inc. - First Aid Guardian Version 2.0.0.3 *
Network Associates, Inc. - StartMenu Extensions Version 3.00 *
Network Associates, Inc. - Trash Guard Version 3.00 *
NetZero Internet Version 4, 3, 0, 0 *
Oil Change *
ReaConverter Pro *
RealNetworks Rhapsody Music Subscription Service Version 2, 1, 0, 227 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 6.0.12.857 *
Remove Calculus *
Seiko Epson Corporation - Epson Stylus Series Printing System Version 2.1.7 *
Sonbry Marketing International 813-661-4530 Contact John Bryson - PC Doctor OnCall Version 1.00.0019 *
TechSmith Corporation - SnagIt Studio Version 7.0.3 *
TechSmith Corporation - SnagIt Version 7.0.3 *
Triton Interactive - BurnQuick Data/Audio CD Burner Version 4, 0, 2, 0 *
U.S. Robotics - U.S. Robotics 56K Internet Call Modem Version 1, 0, 0, 1 *
WildTangent, Inc. - Wild Tangent wcmdmgrl Version 1.6.2.3 *
WinZip Version 8.0 (3105) *
Zillions of Games! Version 1.2 e *

I hope this helps.

 

[wolluf]

As has been mentioned - could be many things, but biggest factor in my experience is the fact you are running 98. It is prone to this behaviour - I used to get it all the time on various machines, which is why I abandoned it for NT (later 2k/XP).

So my suggestion would be to add some memory and upgrade to XP (if you have some money to spend!). Otherwise, a clean install of 98 is always a good idea - if you have the time to reset everything up. If you get the machine locking up immediately after clean install, points to hardware issue. If you install XP (or 2k), and you have a hardware issue, the install will likely fail (which would be a positive indication of the problem at least).

 

[Rhombus65]

You might try looking at faq608-4650.

It sounds like you could be being attacked by spyware/adware.

Jim: A+, MCP W2k, Master Electrician

"The important thing is to not stop questioning. Curiosity has its own reason for existing..."
-Albert Einstein

 

[BadBigBen]

Hi there, looking at your BELARC report...

1.) do a Virus check, with a good and uptodate Virus scanner.

2.) do a Adware scan, use Ad-Aware 6.0 and SpyBot Search and Destroy 1.3.

3.) with Win98SE disk in the CD-drive, run under Windows SFC (system File Checker) this will get your System files uptodate.

4.) clear your Temporary Internet Files drawer aswell as your Temp drawer.

5.) REINSTALL all HOTFIX updates for Win98SE!!!! aswell as IE6SP1 with all its hotfixes!!!

6.) update your AOL software, if you are using AOL to enter the NET!

7.) disable the indexing feature of OFFICE, if possible.

8.) cross your fingers!

Ben

PS - @wolluf - never had this happen to me in 98SE, mostlikely due to the fact that I tweaked the hell out of 98... and kept the system clean.

 

[Saradine]

Try all of those things and you can also try updating your IE to 6.0. But above all I would say dump the 98 and go to atleast 2k if not XP