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Computer freezing - not a virus
- Thread starter BigMrC
- Start date
Check in TaskManager wich process uses most of the CPU time.
Click twice on the CPU tab, so the most 'consuming' gets on top.
Marc
[sub]If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC![/sub]
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Click twice on the CPU tab, so the most 'consuming' gets on top.
Marc
[sub]If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC![/sub]
How Do I Get Great Answers To my Tek-Tips Questions? See faq219-2884
- Thread starter
- #3
Here's the complete list:
System Idle 20k
System 220k
smss.exe 472k
lsass.exe 896k
PavPrSrv.exe 1028k
CTSVCDA.exe 1356k
cs.exe 1408k
MsPMSPSv.exe 1520k
svchost.exe 1732k
dolserve.exe 2220k
svchost.exe 2468k
nvsvc32.exe 2660k
rundll32.exe 2728k
ctfmon.exe 2804k
WebshotsTray.exe 3052k
btwdins.exe 3056k
MDM.exe 3060k
rundll32.exe 3084k
csrss.exe 3344k
winlogon.exe 3628k
services.exe 4192k
APVXDWIN.exe 4416k
svchost.exe 4484k
svchost.exe 4684k
PAVSRV51.exe 4948k
alg.exe 5000k
spoolsv.exe 5740k
HOTSYNC.exe 6140k
BTTray.exe 6408k
svchost.exe 6520k
BTSTAC~1.exe 7800k
AVENGINE.exe 13640k
msnmsgr.exe 14728k
WEBPROXY.exe 15180k
svchost.exe 19456k
explorer.exe 22292k
System Idle 20k
System 220k
smss.exe 472k
lsass.exe 896k
PavPrSrv.exe 1028k
CTSVCDA.exe 1356k
cs.exe 1408k
MsPMSPSv.exe 1520k
svchost.exe 1732k
dolserve.exe 2220k
svchost.exe 2468k
nvsvc32.exe 2660k
rundll32.exe 2728k
ctfmon.exe 2804k
WebshotsTray.exe 3052k
btwdins.exe 3056k
MDM.exe 3060k
rundll32.exe 3084k
csrss.exe 3344k
winlogon.exe 3628k
services.exe 4192k
APVXDWIN.exe 4416k
svchost.exe 4484k
svchost.exe 4684k
PAVSRV51.exe 4948k
alg.exe 5000k
spoolsv.exe 5740k
HOTSYNC.exe 6140k
BTTray.exe 6408k
svchost.exe 6520k
BTSTAC~1.exe 7800k
AVENGINE.exe 13640k
msnmsgr.exe 14728k
WEBPROXY.exe 15180k
svchost.exe 19456k
explorer.exe 22292k
Kill:
PavPrSrv.exe
CTSVCDA.exe
cs.exe
MsPMSPSv.exe
dolserve.exe
nvsvc32.exe
rundll32.exe
ctfmon.exe
WebshotsTray.exe
btwdins.exe
MDM.exe
rundll32.exe
APVXDWIN.exe
PAVSRV51.exe
alg.exe
HOTSYNC.exe
BTTray.exe
BTSTAC~1.exe
AVENGINE.exe
msnmsgr.exe
WEBPROXY.exe
I do notice you have 2 rundll32.exe running, you better check again with LAST update for spyware etc. AdAware, spybot and AV!
Marc
[sub]If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC![/sub]
How Do I Get Great Answers To my Tek-Tips Questions? See faq219-2884
PavPrSrv.exe
CTSVCDA.exe
cs.exe
MsPMSPSv.exe
dolserve.exe
nvsvc32.exe
rundll32.exe
ctfmon.exe
WebshotsTray.exe
btwdins.exe
MDM.exe
rundll32.exe
APVXDWIN.exe
PAVSRV51.exe
alg.exe
HOTSYNC.exe
BTTray.exe
BTSTAC~1.exe
AVENGINE.exe
msnmsgr.exe
WEBPROXY.exe
I do notice you have 2 rundll32.exe running, you better check again with LAST update for spyware etc. AdAware, spybot and AV!
Marc
[sub]If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC![/sub]
How Do I Get Great Answers To my Tek-Tips Questions? See faq219-2884
I have 21 services running, you have 15 more.
Maybe you should cut down on some of them. Maybe your AVENGINE service is conflicting with some of the server services you have.
Such as :
PAVSRV51.exe, HOTSYNC.exe, PavPrSrv.exe, CTSVCDA.exe, MsPMSPSv.exe, dolserve.exe
Are you sure you need these services ? Are you sure you know what they are ?
Pascal.
Maybe you should cut down on some of them. Maybe your AVENGINE service is conflicting with some of the server services you have.
Such as :
PAVSRV51.exe, HOTSYNC.exe, PavPrSrv.exe, CTSVCDA.exe, MsPMSPSv.exe, dolserve.exe
Are you sure you need these services ? Are you sure you know what they are ?
Pascal.
- Thread starter
- #6
PAVSRV51.exe, HOTSYNC.exe, PavPrSrv.exe, CTSVCDA.exe, MsPMSPSv.exe, dolserve.exe
The AVengine will be panda anti-virus that I've just installed. But the problem has been on the pc for days, only just installed panda yesterday.
Assume PAVSRV51 is panda also. Hotsync is just a palm sync service, CTSVCDA I've no idea, MsPMSPSv and dolserve I've no idea either.
Doing another av scan now using trendmicro online scanner. So I take it the two rundll's are not a good sign??
The AVengine will be panda anti-virus that I've just installed. But the problem has been on the pc for days, only just installed panda yesterday.
Assume PAVSRV51 is panda also. Hotsync is just a palm sync service, CTSVCDA I've no idea, MsPMSPSv and dolserve I've no idea either.
Doing another av scan now using trendmicro online scanner. So I take it the two rundll's are not a good sign??
You could probably check MSConfig (type it in the Run panel) and make sure that only the programs you deem indispensable are indeed launched on boot.
Anything you are not sure you need, remove (uncheck), then reboot and find out if you still have the functionality you need.
Pascal.
Anything you are not sure you need, remove (uncheck), then reboot and find out if you still have the functionality you need.
Pascal.
Did you kill all the ones I listed?
Some may not go away, but try that anyway.
If the problem persists, it is not one of thos, if it goes away, you will need to work by elimination, that is, kill half of the list and see, and so on.
Marc
[sub]If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC![/sub]
How Do I Get Great Answers To my Tek-Tips Questions? See faq219-2884
Some may not go away, but try that anyway.
If the problem persists, it is not one of thos, if it goes away, you will need to work by elimination, that is, kill half of the list and see, and so on.
Marc
[sub]If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC![/sub]
How Do I Get Great Answers To my Tek-Tips Questions? See faq219-2884
- Thread starter
- #10
Am running spybot at the min, it seems to be finding stuff other programs haven't. It clears them but then finds more on reboot! Once it's done I'll try the elimination of processes if still a prob, then defrag.
The two instances of rundll - this isn't popping up as a prob when running av or spybot - is it definitely a prob do you think?
The two instances of rundll - this isn't popping up as a prob when running av or spybot - is it definitely a prob do you think?
rundll32 is used by other apps to start, by themselves they are not a problem.
Marc
[sub]If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC![/sub]
How Do I Get Great Answers To my Tek-Tips Questions? See faq219-2884
Marc
[sub]If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC![/sub]
How Do I Get Great Answers To my Tek-Tips Questions? See faq219-2884
- Thread starter
- #12
- Thread starter
- #13
- Moderator
- #14
First, establish if it is a hardware or software issue. This is easy enough to do; start up in safe mode and see if you still have the problem.
Then, (just because I'm a methodical kind of person) use msconfig to turn off everything, then one-by-one turn them back on. When the problem starts to re-appear, you know you've found it.
Just my $.02
"In order to start solving a problem, one must first identify it's owner." --Me
--Greg
Then, (just because I'm a methodical kind of person) use msconfig to turn off everything, then one-by-one turn them back on. When the problem starts to re-appear, you know you've found it.
Just my $.02
"In order to start solving a problem, one must first identify it's owner." --Me
--Greg
Had similar problem when I was logged on internet, not found that part but it started doing when not logged on.
I had an internet photo as background, changed back to desert Island theme and seems to have stopped see if it has any effect, or try another theme.
I tried ever spyware and BHO basters I could find with no luck.
Also I believe a fault with memory can cause this problem or maybe graphics card memory.
Regards John.m
I had an internet photo as background, changed back to desert Island theme and seems to have stopped see if it has any effect, or try another theme.
I tried ever spyware and BHO basters I could find with no luck.
Also I believe a fault with memory can cause this problem or maybe graphics card memory.
Regards John.m
BigMrC, I said them being there is not a good sign indeed, but I did NOT say they were bad by themselves.
Analogy: If 2 police officers are at your door, that can be a bad sign, that does not make them bad ;-)
Marc
[sub]If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC![/sub]
How Do I Get Great Answers To my Tek-Tips Questions? See faq219-2884
Analogy: If 2 police officers are at your door, that can be a bad sign, that does not make them bad ;-)
Marc
[sub]If 'something' 'somewhere' gives 'some' error, expect random guesses or no replies at all. Please specify details.
Free Tip: The F1 Key does NOT destroy your PC![/sub]
How Do I Get Great Answers To my Tek-Tips Questions? See faq219-2884
I did not read all the text above, but check your RAM and CPU first. I tend to stick with hanging being a hardware problem. If it's not that uninstall webshots - I hate it! I always get customers with problems resulting from webshots hogging memory or trying to connect for new pictures!
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