dannydanny
IS-IT--Management
Hi,
Maybe I should be asking this in the Windows 2000 forum, but one of my users can not boot up his computer. Even though he can shutdown the computer normally, on bootup Windows does a hard disk consistency check. About 5 seconds into the check, the screen goes black and the computer does not respond to any keyboard input, or can not be shutdown by holding down the power switch. We have to unplug the power cord to shut it down!
This phenomenon used to occur maybe once a week, but now its getting more frequent.
Could it be a failure of the hard disk thats causing the computer to crash? Motherboard perhaps?
If I cancel the check before it starts, Windows continues booting up with no problems and the user can use the computer through out the day with no problems at all.
Just for reference, we are using an IBM Netvista M41 (2001). The diagnotics program from IBM detected no errors...
Thanks for any info in advance.
Danny
Maybe I should be asking this in the Windows 2000 forum, but one of my users can not boot up his computer. Even though he can shutdown the computer normally, on bootup Windows does a hard disk consistency check. About 5 seconds into the check, the screen goes black and the computer does not respond to any keyboard input, or can not be shutdown by holding down the power switch. We have to unplug the power cord to shut it down!
This phenomenon used to occur maybe once a week, but now its getting more frequent.
Could it be a failure of the hard disk thats causing the computer to crash? Motherboard perhaps?
If I cancel the check before it starts, Windows continues booting up with no problems and the user can use the computer through out the day with no problems at all.
Just for reference, we are using an IBM Netvista M41 (2001). The diagnotics program from IBM detected no errors...
Thanks for any info in advance.
Danny