Complex Word link with Goldmine

[ajloewen]

In my Goldmine data I have created a user field called ULetter. In this field is the name of a letter to be printed.

For each unique value of this field I have created a Word Document with a matching name. These files are located in "G:\GOLDMINE\GUEST CARD\LETTERS". "Greentree Homes - A.DOC" looks like this...

{ DDEAUTO Goldmine Data &NameAddress \*CHARFORMAT }

Dear { DDEAUTO Goldmine Data &Dear \*CHARFORMAT } { DDEAUTO Goldmine Data &LastName \*CHARFORMAT }
etc.


I have created an Automated Process that will print a letter from a template called "Guest Card Thank You". This template uses a Word document called "Thank You Letter.DOT"

The "Thank You Letter.DOT" looks like this...

{ INCLUDETEXT "G:\\GOLDMINE\\GUEST CARD\\LETTERS\\{DDEAUTO GOLDMINE DATA CONTACT2->ULETTER \*CHARFORMAT }.DOC" }


If I position Goldmine on a contact record that has "Greentree Homes - A" in the ULETTER field and then open the "Thank You Letter.DOT" in MS Word, it will properly open the document and include the file "Greentree Homes - A.DOC". The merge works perfectly and all the correct information is pulled from the Goldmine record and into the MS Word document.

When I attach a process to that same Goldmine record that calls for the "Thank You Letter.DOT" to be printed from Goldmine, the following things occur.
1. The error "[Microsoft Word]_OpenDoc:Init ERROR 5825: Object has been deleted." pops up
2. When I click on "OK", the error "The file could not be found." pops up
3. When I click on "OK", the MS Word document is displayed on the screen with the correct INCLUDETEXT and merge fields. All the correct information from the Goldmine record is there and I can now manually print the document.

How do I get rid of these error messages?

ajloewen
aloewen@productivecomputer.com

 

[richardy]

Hi,

There have been some issues with this sort of field code in earlier builds of GoldMine which (precise) version are you using?

Latest is 6.50.40321

Regards,

Richard.
PRIOR Analytics UK

http://www.prior-analytics.com

 

[ajloewen]

I'm using version 6.50.31113

 

[ajloewen]

I upgraded to version 6.50.40321
I upgraded GMLINK to 6.5.113

I still get the same error messages that I had before.

More details. I'm using Windows XP Home, but I've tried Windows XP Pro and Windows 98SE. I'm using MS Office 2000, but I've also tried MS Office 2003.

If this won't work, is there another way to have a non-technical user perform the following:
1. Modify existing Word templates and save them as a new name.
2. Specify in a contact record the name of the template to be printed when an automated process calls for a standard template to be printed.

ajloewen

 

[richardy]

Aha looking at it you've got a userdefined field in their, I know that theres a current bug where they don't merge properly. If you do it as a mailshot against a group, does it work? If it does then its the bug your hitting....

 

[ajloewen]

Sorry, I don't know what you mean by a mailshot against a group.