Company recording own message on hold advertising

[Gunkie77]

I have an office with a BCM50 wanting to record their own advertising messages instead of the standard beeps on hold. Can I upload a message to the system and have it play in a loop while callers are on hold or is there another way this has to be done?

 

[curlycord]

Yes you can via Applications/Music

Wav files must be recorded as:
Bit rate 8 khz
Audio sample size = 16 bit
Channels - 1(mono)
Audio Format -PCM


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We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.

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http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[Gunkie77]

Thanks!! I will get them to record their messages and try uploading it this week

 

[Gunkie77]

Thank you, it worked wonderfully.

 

[curlycord]

Nice, thanks for update.

________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.

=----(((((((((()----=

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca