DW,
Naming a Companion 3060 is done at time of registration of the handset into the radio system. If you don't know how to do this you can muck stuff up real good. There may also be custom passwords to reset this. Suggest you call your equipment/service vendor for this one so that it can be done correctly.
When I set these up I usually name the handset with its own ext number so that this doesn't become an issue when personel change.
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