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Communication Assistant does not update contact list

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v4rr

IS-IT--Management
Sep 11, 2024
4
Hello,

Communication Assistant version 5.0.1.3 .
The program does not update the contact list.
After changing the contact description, the program does not download the current list.

Only after deleting the file named "DatabaseUser" located in the location:
C:\Users\%username%\AppData\Roaming\Panasonic\Communication Assistant

the contact list is correct. ( it is necessary to restart the program after deleting this file )

The exchange is: Panasonic NS 100
 
Last edited:
I'm not able to help you with your issue. However, could I obtain a copy of 5.0.1.3 from you for an issue I'm having with Windows 7/Outlook 2007 compatibility?
 
any solution?
maeby my version is old. Please send link to current version for Communication Assistant
 
I also have these items related to Communications Assistant:

Outlook Plugin: umicsetup.zip

Office 365 Integration pdf

Quick Reference Guide pdf

I'm going to delete the link for v6.0.0.11.
 

Attachments

  • UmicSetup.zip
    1.7 MB · Views: 8
  • KX-NS1000_KX-NS700_KX-NS700G_KX-TVA50_KX-TVA200_Email_Integration_with_Outlook_365.pdf
    1.4 MB · Views: 9
  • CA-Quick-Reference-Guide.pdf
    2.3 MB · Views: 6
IMHO, that is a normal behavior...

User of communication assistant can change his contact list - delete unnecessary contacts such as DOORs, SENSORs or Extension numbers that user doesn't need; add his own contacts, that are not in the PBX, such as external phone numbers or extensions of other sites in network PBX (not one-look) etc.
Also user is able to rename contacts in his CA list (RMB -> Change contact).

But in case when CommAssistant will rewrite contact list with every start (by downloading it from PBX), the user will have to edit his own contact list again... And again... And again...
With the every start of software...
 
it's a pity that the user list and the list from the exchange are saved in one file.

Unfortunately, this makes it impossible to download current descriptions for contacts that are entered in the exchange.
 
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