College HP printer problem

[WarBourne]

Hey i have an hp photosmart C4200 series all-in-one printer, and im doing a big college report at BC university, i've never used my scanner part of my printer, but now i NEED to and theres a problem. Whenever i place a picture to be scanned onto my computer and hit scan, a couple seconds later, on my little screen on my printer that says copy color, copy black-and-white, and scan, it says error, USB not connected, i've checked both my usb connections and even switched the usb slot, but no luck, i really need help now as fast as possible!!!!!!!! It's a really big essay worth at least 30% of my final grade. PLEASE POST NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

[Michael52x]

Have you installed the full driver? Check the port setting in it, If you have plugged in any USB device, it may have taken it. You may have to re-install printer driver.
Select another USB port, and see if it will take.

"Impatience will reward you with dissatisfaction" RMS Cosmics'97

 

[gbaughma]

Always ALWAYS install the printer driver before connecting your USB Printer.

Uninstall your drivers.

Unplug your USB cable.

Install your drivers.

Plug the cable in WHEN TOLD TO.



Just my 2¢

"What the captain doesn't realize is that we've secretly replaced his Dilithium Crystals with new Folger's Crystals."

--Greg

http://parallel.tzo.com

 

[BFOJ]

Rather than pushing the scan selection on the printer, do the scan from the HP software on the attached computer or use the Camera/Scanner Wizard located in All Programs, Accessories.