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cognos startup error

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onegoo

onegoo

Technical User
Dec 1, 2006
6
US
[Start Service]
1. 10:56:11, 'LogService', 'StartService', 'Success'.
2. 10:56:17, CAM-AAA-0022 The provider 'C:\cognos\c8\./bin\CAM_AAA_AuthSeries7.dll' could not load.
3. 10:56:18, 'ContentManager', 'getActiveContentManager', 'Failure'.
DPR-CMI-4006 Unable to determine the active Content Manager. Will retry periodically.
4. 10:56:18, 'com.cognos.pogo.contentmanager.coordinator.ActiveCMControl', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

5. 10:56:18, 'com.cognos.pogo.contentmanager.coordinator.ActiveCMControl', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

6. 10:56:17, CM-CFG-5076 A Content Manager configuration error occurred during the initialization of Cognos Access Manager.
CAM-AAA-0145 There is no namespace that is properly configured for authentication.
CAM-AAA-0022 The provider 'C:\cognos\c8\./bin\CAM_AAA_AuthSeries7.dll' could not load.
7. 10:56:23, CM-CFG-5076 A Content Manager configuration error occurred during the initialization of Cognos Access Manager.
Call failed with error code: -24
8. 10:56:23, CM-CFG-5076 A Content Manager configuration error occurred during the initialization of Cognos Access Manager.
Call failed with error code: -24
9. 10:56:23, 'ContentManagerService', 'StopService', 'Success'.
10. 10:56:23, 'ContentManagerService', 'StopService', 'Success'.
11. 10:56:23, 'CPS Producer Registration Service', 'StopService', 'Success'.
12. 10:56:23, 'CPS Producer Registration Service', 'StopService', 'Success'.
13. 10:56:23, 'MonitorService', 'StopService', 'Success'.
14. 10:56:23, 'MonitorService', 'StopService', 'Success'.
15. 10:56:23, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

16. 10:56:23, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

17. 10:56:23, 'DeliveryService', 'StopService', 'Success'.
18. 10:56:23, 'DeliveryService', 'StopService', 'Success'.
19. 10:56:23, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

20. 10:56:23, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

21. 10:56:24, 'EventService', 'StopService', 'Success'.
22. 10:56:24, 'EventService', 'StopService', 'Success'.
23. 10:56:24, 'JobService', 'StopService', 'Success'.
24. 10:56:24, 'JobService', 'StopService', 'Success'.
25. 10:56:24, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

26. 10:56:24, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

27. 10:56:24, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

28. 10:56:24, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

29. 10:56:24, 'AgentService', 'StopService', 'Success'.
30. 10:56:24, 'AgentService', 'StopService', 'Success'.
31. 10:56:24, 'BatchReportService', 'StopService', 'Success'.
32. 10:56:24, 'BatchReportService', 'StopService', 'Success'.
33. 10:56:24, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

34. 10:56:24, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

35. 10:56:24, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

36. 10:56:24, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

37. 10:56:24, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

38. 10:56:24, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

39. 10:56:24, 'ReportService', 'StopService', 'Success'.
40. 10:56:24, 'ReportService', 'StopService', 'Success'.
41. 10:56:24, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

42. 10:56:24, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

43. 10:56:24, 'reportDataService', 'StopService', 'Success'.
44. 10:56:24, 'reportDataService', 'StopService', 'Success'.
45. 10:56:24, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

46. 10:56:24, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

47. 10:56:24, CM-CFG-5076 A Content Manager configuration error occurred during the initialization of Cognos Access Manager.
Call failed with error code: -24
48. 10:56:24, CM-CFG-5076 A Content Manager configuration error occurred during the initialization of Cognos Access Manager.
Call failed with error code: -24
49. 10:56:24, 'ContentManagerService', 'StopService', 'Success'.
50. 10:56:24, 'ContentManagerService', 'StopService', 'Success'.
51. 10:56:24, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

52. 10:56:24, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

53. 10:56:25, 'LogService', 'StopService', 'Success'.
54. 10:56:25, 'LogService', 'StopService', 'Success'.
55. [ ERROR ] CFG-ERR-0103 Unable to start Cognos 8 service.
Execution of the external process returns an error code value of '-1'.
 
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I think this line is the critical one :
CAM-AAA-0145 There is no namespace that is properly configured for authentication.

I hope you have not deleted the Cognos namespace.
Have you added your own Ldap, Active directory or Access Manager settings in Security settings section in cognos Configuration Manager ?
 
Upvote 0 Downvote
and this one:

Execution of the external process returns an error code value of '-1'.

You can check what Droued said by turning on anonymous access.. if you still cannot startup:

-regenerate your keys, try to re-start.
-are you starting the service with a named account? the password may have expired or something? Try starting as local system..
 
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