Codec or idea on playing old contactstore .wav

[mikedphones]

I may be totally going down the wrong road here, but I have a client with Contact Store set for 4 month "retain call details" which only deletes the indexing from what I can see. All the .wav files are still there. I can't search beyond 4 months so it looks like I can't play it the normal way that I would in the player. I copy and pasted the .wav I wanted and tried to play it in conventional windows media player but it needs a specific codec. Anyone run into this?

 

[IPOfficeIreland]

haven't tried this mike, but use wavepad from nch.com.au to try and play them.

 

[intrigrant]

Playing WAV Files from Witness ContactStore

These days most computers struggle to play WAV files recorded by the Witness Contactsotore. Probably the easiest way to make these files play is to use ffmpeg to convert them as follows:

ffmpeg -acodec g726 -i original_file.wav -f wav out_file.wav

The converted WAV should play fine now on most operating systems.


A simple mind delivers great solutions

 

[mikedphones]

Thank you , I will try this and let you know how it turns out.