rumelihavasi
IS-IT--Management
Hi All,
I have a system release 4.00 and all patches activated.
We have installed callpilot for welcome anouncement.
Here is the problem,
When we call via CO trunk and press 0 for attendant, it came to attendant. When caller cancel the call, 2250 console keeps ringing till answer and release.
However IF we do it without callpilot, When caller hangs up, call disconnected at the 2250 immediately.
Any help?
I have a system release 4.00 and all patches activated.
We have installed callpilot for welcome anouncement.
Here is the problem,
When we call via CO trunk and press 0 for attendant, it came to attendant. When caller cancel the call, 2250 console keeps ringing till answer and release.
However IF we do it without callpilot, When caller hangs up, call disconnected at the 2250 immediately.
Any help?