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CNG recognition for faxing

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Phonedaddy

Technical User
Oct 6, 2007
68
US
I have a ACS and a Partner Messaging, both R7. I have programmed the fax (ext 18) in #601, also in #505 to hunt group 8 and in #206 to group 1. In the Messaging system I removed the mailbox from ext 18.

I have the AA set to answer on 0 rings, when a voice call comes in everything works fine, but a fax call will ring the ext defined as the operator for three rings and then will transfer the call to the fax.

How can I stop the fax call from ringing the operator before the fax transfer? Thanks

-Bill-
 
Take the fax machine out of #601
Keep it in #505-8
Not sure what you programmed in #206, that is for LINES not extensions
Make a Transfer Only mailbox for the Fax Extension

While the AA is talking, the ACS should recognize the CNG and do the transfer automatically.
 
Thanks for the reply TTT, I'll try that out next week after the holidays.

-Bill-
 
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