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CMS User ID needs to be mirrored / duplicated

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learn2shoot

IS-IT--Management
Jun 15, 2007
79
US
Hello,
I am using CMS version 17. I have access to root Unix commands if needed. I frequently need to create a new user which mirrors an old one. I can go in and pull up the "old" user jot down the access to ACD, Features, Main Menu, Skills, Trunks, VDNs and Vectors on a piece of paper then go in and add them. I have been doing this for a long time it is tedious and prone to fat fingering and errors. Some of our users have access to tens of thousands of VDNs which of course are not sequential. Short story Long-- it sucks.

There must be a way, and my skill level with Unix doesn't permit it, to copy a file in Unix from one /export/home/user to another /export/home/user2. I am assuming permissions are stored in this directory perhaps the .profile or user.properties or something? If it is not here where are the VDN etc permissions stored. How can a hour long task be made to take only 3 minutes?

I need a real big CMS Unix guru to help with this one.


Mirror duplication dupe mirroring CMS UserID UserID
 
A UNIX guru is not going to help you in this one. The permissions for what a user can see is stored in the Oracle database not part of the UNIX profiles. If you have a Oracle guru, they might be able to create a process to duplicate an existing ID, but you risk corrupting the database.
 
Thanks for that piece of info.

I will look for a Oracle guru.
 
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