CMS supervisor user account

[jcurnal]

can someone point me in the right direction to lsetup a CMS supervisor user account?

Thanks in advance......

 

[Ronster]

Assuming you have access to do this?..

Go to:
Tools>
User Permissions>
User Data>

Enter the relevant data and press the add [+] button.

Then go to:
Tools>
User Permissions>
Feature Access/VDN Acccess/Skill Access etc.

Add the required access.

It is usually easier to find someone with similar access and use that to copy.

Ronster
"If you’re too open-minded, your brains will fall out.

 

[jcurnal]

thanks for the quick response. when you say go to tools> permissions> in what program or application am i doing this in. I currently have access to the Avaya Site Administration application.

Thanks

Jim

 

[FSI]

you can do this either via "AVAYA CMS Supervisor", a GUI client or via Telnet. If you use ASA as your telnet client, add your CMS server as a generic device, set it to emulation 615

regards

Frank

 

[Ronster]

If you don't know what application to use then I suspect you don't have a CMS login.
If you have Avaya maintenance you may want to talk to your provider.

Ronster
"If you’re too open-minded, your brains will fall out.