All,
I'm trying to create a report that shows on a daily basis each time an agent logs into the acd and out with their agent-id. I have the report created but I need help with the login time and logout time format as they both show as 1500461811.0 verses actual time. Please help.
I'm trying to create a report that shows on a daily basis each time an agent logs into the acd and out with their agent-id. I have the report created but I need help with the login time and logout time format as they both show as 1500461811.0 verses actual time. Please help.