Site Info: G3SI V11 Intuity MAP5 CMS V6
Good Afternoon, Is there anyway to setup an analog hunt group that can be measured in CMS? I have a customer which would like to pull reports (totals) on incoming calls to a group of faxes. Obviously when I make the group ACD for measured, a fast busy is received. Is there another way to make a station or hunt group report externally? Any thoughts would be greatly appreciated.
Good Afternoon, Is there anyway to setup an analog hunt group that can be measured in CMS? I have a customer which would like to pull reports (totals) on incoming calls to a group of faxes. Obviously when I make the group ACD for measured, a fast busy is received. Is there another way to make a station or hunt group report externally? Any thoughts would be greatly appreciated.