I have a CMS v11 running on an old Ultra 5 platform. It's somewhat old and I am concerned that the drive might fail.
So I tried purchasing a spare server and re-install the CMS on another machine as a backup. We got pretty far but are now stuck at the AUTH_SET step where we need to authorize the licenses.
I've contacted our Avaya business partner who tells me that Avaya is the only one who can set the licenses and as V11 is considered End of life and End of Support, they won't re-authorize and my only option is to upgrade the CMS.
Does this sound right? I can't beleive that Avaya will not allow me to continue to use software that I've purchased if the original hardware fails.
Short of upgrading to a new CMS (and I'm sure they will next tell me I need to upgrade PBX too), does any one see any other solution?
So I tried purchasing a spare server and re-install the CMS on another machine as a backup. We got pretty far but are now stuck at the AUTH_SET step where we need to authorize the licenses.
I've contacted our Avaya business partner who tells me that Avaya is the only one who can set the licenses and as V11 is considered End of life and End of Support, they won't re-authorize and my only option is to upgrade the CMS.
Does this sound right? I can't beleive that Avaya will not allow me to continue to use software that I've purchased if the original hardware fails.
Short of upgrading to a new CMS (and I'm sure they will next tell me I need to upgrade PBX too), does any one see any other solution?