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CMS Misreporting Maintenance Busied Trunks

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Novo1

Technical User
Jan 19, 2009
35
US
I have created a custom report in CMS 13.1 to show integrated and real time stats on my trunks. I have one trunk that is 96 channels with 2 D-Channels and 94 B-Channels. I am using the NUMINUSE and MBUSY database items in this report. When I run the report it is showing 94 channels, as it should, but 24 in use and 24 maintenance busy. The PBX, S8720's at 3.1.3 are not showing any trunks anywhere busied. I believe these are phantomed somehow. When I busy out the trunk group I now have 118 in use and 118 busied. There are only 94 members!

I have 5 other trunk groups that report just fine. CMS is seeing busied trunks somewhere that don't exist.

Any ideas?
 
Solved the problem by blowing everything away associated with the trunks. Took out the trunks, signalling group, trunk group and then removed each DS1 card as well. Rebuilt it from scratch and all is happy now.

Thought I'd post that in case anyone else runs into this.
 
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