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CMS HARCHIVER failed

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hiall001

Vendor
Sep 14, 2005
21
AU
My CMS HArchiver failed and i wanna know where can be the problem.Has any one face this..
can anybody out there help me??
 
i had three failed this week. 2 I fixed myself and one had to go to tier 3. Is it weekly or daily that has failed. Check the error logs and see when it failed and re-run the archiving manually from that day.
 
It is the interval archiving and thats the problem.I have tried doing manully but doesnt work.
 
you neeed to manually do the daily first. Look at the error logs and run the daily archiver for the days that failed. Weekly archiver starts from Sunday-Saturday. So if for example Friday failed, you need to run friday and saturday and then run the weekly. If that does not work, you may have some corruption in the informix database. The answer to that is $$$ if you don't have service span contract with Avaya.
 
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