Hello, We are using Avaya CMM. When users want to check their vm box they press # to avoid to enter the extension number, however, that is not working. Is there a place in CMM where I can enable/disable the # option? thanks!
Yes, it's a new installation. I always setup the voicemail hunt group in the public numbering, however, I was told to set it up in the private numbering for this system. I can try adding this to the public numbering as well. Thanks!
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