CMM 5.2 calls wont cover

[AvayaPBXengineer]

Hi

Am after some assistance, I have an s8300 with CMM. All is good apart from when calls goto coverage. I get the message about extension 00000 and call cant be transferred. I can call the hunt group fine and log into vm with no issues. But when I make a call the system isn't recognising my extension and I cant think where I have gone wrong. I have tried several formats on the trunk group page but no joy.

Any help would be great, some config below:

display hunt-group 1 Page 1 of 60
HUNT GROUP

Group Number: 1 ACD? n
Group Name: msgserver Queue? n
Group Extension: 35000 Vector? n
Group Type: ucd-mia Coverage Path:
TN: 1 Night Service Destination:
COR: 1 MM Early Answer? n
Security Code: Local Agent Preference? n
ISDN/SIP Caller Display:

display hunt-group 1 Page 2 of 60
HUNT GROUP

LWC Reception: none AUDIX Name:



Message Center: qsig-mwi
Send Reroute Request: n
Voice Mail Number: 35000
Routing Digits (e.g. AAR/ARS Access Code): 8 Provide Ringback? y
TSC per MWI Interrogation? n


display aar analysis 1 Page 1 of 2
AAR DIGIT ANALYSIS TABLE
Location: all Percent Full: 2

Dialed Total Route Call Node ANI
String Min Max Pattern Type Num Reqd
2 7 7 254 aar n
35000 5 5 1 aar n

NUMBERING - PUBLIC/UNKNOWN FORMAT
Total
Ext Ext Trk CPN CPN
Len Code Grp(s) Prefix Len
Total Administered: 1
5 3 1 5 Maximum Entries: 240

display private-numbering 1 Pag
NUMBERING - PRIVATE FORMAT

Ext Ext Trk Private Total
Len Code Grp(s) Prefix Len
5 3 1 5 Total Administ
Maximum Ent

 

[wildcard100001]

Just a thought... check out your private numbering

change private numbering 1

Enter your extension length extension code and total length

I could be way off base...

Wildcard

 

[AvayaPBXengineer]

Hi Wildcard

I think its my formatting my private number entry has:

ext len = 5
Ext Code= 3
Trunk group =1
Tptal Len =5

Thanks

 

[AvayaPBXengineer]

I managed to resolve it decided to upgrade to 5.2.1 and all ok.