CME Phone Load problems

[saxon747]

Hi All,

Firstly, sorry if this has been asked before ... I did a few search but no joy.

I got the loan of 2 Ciso VOIP phones 7910 and 7940 ... they were used on a network that had a Cisco Callmanager 3.3. something.

I've a router running 12.3.11T2 and CME 3.2 ... the above phones refuse to load and won't register, I've the correct TFTP load statements global and under telep-service.

I'm guessing the problem is with the fact they were used on Callmanager before and this has downloaded some image onto them already.

Using the tftp debugs, the phones are looking for some files that are not on the CME router.

I've earsed the phones config and factory default ... now not sure if it worked, becuase the 7940 has an entry for a callmanager on it.

I'm at a loss, is there anyway to manually load the phones images from CME onto the phones ? or how do I get them to download from CME.

Thanks for ur help ... I've no experience on Callmanager or used it before but I want to try getting some VOIP experience with CME.

Rgrds

 

[computerhighguy]

Dude,
This isn't a lot to go on.

What firmware is on the phones now?
What firmware is on the router for the phones?
Did you set the TFTP server on the router to share these files?
Have you added the MAC address of each phone to the CME?
Are you using DHCP? If so have you specified the option 150 in the DHCP server?





It is what it is!!
__________________________________
A+, Net+, I-Net+, Certified Web Master, MCP, MCSA, MCSE, CCNA, CCDA, and few others (I got bored one day)

 

[saxon747]

Hi,

I rebooted the router and the phones came online ... but they not running the latest firmware.

Yes, files on the router and dhcp is correct with option 150 ... below cut and paste, basic config.

Directory of flash:/

1 -rw- 4518444 <no date> c2600-i-mz.121-26.bin
2 -rw- 281506 <no date> ATA030100SCCP040211A.zup
3 -rw- 327965 <no date> CP7902040000SCCP040701A.sb
in
4 -rw- 307067 <no date> CP79050101SCCP030530B31.zu
p
5 -rw- 332322 <no date> CP7905040000SCCP040701A.sb
in
6 -rw- 333124 <no date> CP7912040000SCCP040701A.sb
in
7 -rw- 1602 <no date> CiscoLogo.gif
8 -rw- 953 <no date> Delete.gif
9 -rw- 369950 <no date> P00303020214.bin
10 -rw- 399514 <no date> P00305000301.sbn
11 -rw- 333822 <no date> P00403020214.bin
12 -rw- 1347 <no date> Plus.gif
13 -rw- 47904 <no date> S00103020002.bin


Router config:

!
tftp-server flash00303020214.bin
tftp-server flash00403020214.bin
!
control-plane
!
!
!
!
!
!
!
telephony-service
load 7910 P00403020214
load 7960-7940 P00303020214
load 7912 CP7912040000SCCP040701A
max-ephones 24
max-dn 48
ip source-address 10.0.0.100 port 2000
time-format 24
date-format dd-mm-yy
auto assign 1 to 12
system message ASK MY ARSE LTD
network-locale GB
create cnf-files version-stamp 7960 Jan 20 2005 20:58:34
max-conferences 4
moh music-on-hold.au
web admin system name cisco password cisco
dn-webedit
time-webedit
!
!
ephone-dn 1
number 3000
label Mike_Label
description Mike_Des
name Mike
!
!
ephone-dn 2
number 3001
label James_Label
description James_Des
name James
!
!
ephone-dn 3
number 3002
label Alan_Label
description Alan_Des
name Alan
!
!
ephone 1
mac-address 0012.7F7F.9898
type 7912
button 1:1
!
!
!
ephone 2
mac-address 000F.F7C0.41E5
type 7940
button 1:2
!
!
!
ephone 3
mac-address 0009.7CDF.8127
type 7910
button 1:3
!


Router#sh telephony tftp-bindings
tftp-server system:/its/SEPDEFAULT.cnf
tftp-server system:/its/SEPDEFAULT.cnf alias SEPDefault.cnf
tftp-server system:/its/XMLDefault.cnf.xml alias XMLDefault.cnf.xml
tftp-server system:/its/ATADefault.cnf.xml
tftp-server system:/its/united_kingdom/7960-tones.xml alias United_Kingdom/7960-
tones.xml
tftp-server system:/its/united_states/7960-font.xml alias English_United_States/
7960-font.xml
tftp-server system:/its/united_states/7960-dictionary.xml alias English_United_S
tates/7960-dictionary.xml
tftp-server system:/its/united_states/7960-kate.xml alias English_United_States/
7960-kate.xml
tftp-server system:/its/united_states/SCCP-dictionary.xml alias English_United_S
tates/SCCP-dictionary.xml
tftp-server system:/its/XMLDefault7912.cnf.xml alias SEP00127F7F9898.cnf.xml
tftp-server system:/its/XMLDefault7960.cnf.xml alias SEP000FF7C041E5.cnf.xml
tftp-server system:/its/XMLDefault7910.cnf.xml alias SEP00097CDF8127.cnf.xml




Router#sh ephone phone-load
DeviceName CurrentPhoneload PreviousPhoneload LastReset
=====================================================================
SEP00127F7F9898 CP7912010300SCCP040312 CP7912010300SCCP040312 Initialized
SEP000FF7C041E5 3.2(2.14) CM-NAKed
SEP00097CDF8127 5.0(3.0) CM-NAKed
Router#


Rgrds

 

[computerhighguy]

I would upgrade to the latest firmware. There are actually 2 different parts to the newer firmware. One is the .bin file. This is just a shell to load the .sbin file.

So what is an .sbin file? Cisco lost a few deals becuase the 7900 series phones weren't capable of using encryption to secure thier communications. So Cisco went about securing thier phones. In order to do this, they had to digitally sign thier firware. Hence the .sbin files. Once you load a .sbin file on a phone, you cannot load any unsigned firmware versions. Not really a big deal, but this does require you to share both the .bin and the .sbin file on your router. If the phone has never loaded a signed firmware version then it will load the .bin, which in turn loads the .sbin file.

Anyway, it sounds like you are up and running. Pretty cool isn't it?


It is what it is!!
__________________________________
A+, Net+, I-Net+, Certified Web Master, MCP, MCSA, MCSE, CCNA, CCDA, and few others (I got bored one day)