CarlosPrex
Vendor
Hi
Messaging Process shows 0/1 DOWN
Can anyone please help and tell me what I´m missing?
I´m configuring CM6.3 on a DL360p on lab for an upgrade.
Customer has CM5.2.1 on a s8400/G650 still operating, so I decided not use CM5.2 backup because of Control A and Control B mismatch and configured everything from scratch.
After System Platform installed system SP Patch.
After CM installation enabled messaging, and then patches installed, licenses installed, CM configured.
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Current template installed: CM_Simplex 6.3.0.0.1105 (cm 06.3-03.0.124.0, utility_server 6.3.0.0.20)
Name Version IP Address Max Memory Virtual CPUs CPU Time State Application State
Domain-0 6.3.1.08003.0 192.168.5.151 864.0 MB 6 2h 2m 8s Running N/A
cm 06.3-03.0.124.0 192.168.5.150 5.0 GB 1 58m 56s Running Running
services_vm 2.0.0.0.15 192.168.5.153 512.0 MB 1 1h 5m 57s Running Stopped
cdom 6.3.1.08003.0 192.168.5.152 512.0 MB 1 35m 9s Running N/A
utility_server 6.3.0.0.20 192.168.5.154 1024.0 MB 1 12m 35s Running Running
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Server Management
Patch List
System Platform
Patch ID Description Status Service Affecting
vsp-patch-6.3.1.08003.0 SP patch Active Yes
services_vm
No Patch Available
Templates : CM_Simplex
No Patch Available
cm
Patch ID Description Status Service Affecting
03.0.124.0-21291 patch 21291 for 03.0.124.0 Active Yes
CMM-03.0.124.0-0202 CMM 6.3 SP2 Active Yes
KERNEL-2.6.18-348.AV5 kernel patch KERNEL-2.6.18-348.AV5 Active Yes
PLAT-rhel5.3-3011 platform/security patch PLAT-rhel5.3-3011 Active Yes
utility_server
Patch ID Description Status Service Affecting
632020 Util_Patch_6.3.2-0.20-01.noarch.rpm esd-6.0-13.i386.rpm Active No
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Software Version
The Software Version SMI page displays the software version of the active partition of this server.
Operating system: Linux 2.6.18-348.AV5xen i686 i686
Built: Aug 19 14:53 2013
Contains: 03.0.124.0
CM Reports as: R016x.03.0.124.0
CM Release String: vcm-016-03.0.124.0
Publication Date: 04 October 2012
UPDATES:
Update ID Status Type Update description
------------------------------- ------------ ------- ---------------------------
03.0.124.0-21291 activated cold patch 21291 for 03.0.124.0
KERNEL-2.6.18-348.AV5 activated cold kernel patch KERNEL-2.6.18-
Platform/Security ID Status Type Update description
------------------------------- ------------ ------- ---------------------------
PLAT-rhel5.3-3011 activated cold platform/security patch PLA
Messaging ID Status Type Update description
------------------------------- ------------ ------- ---------------------------
CMM-03.0.124.0-0202 activated cold CMM 6.3 SP2
CM Translation Saved: 2014-03-09 01:00:31
CM License Installed: 2014-03-09 00:59:59
Messaging: +-N6.3-26.0-----Ccb+Acb+---------
CM Memory Config: Large
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Process Status Results
Watchdog 9/ 9 UP SIMPLEX
TraceLogger 3/ 3 UP SIMPLEX
LicenseServer 2/ 2 UP SIMPLEX
SME 6/ 6 UP SIMPLEX
MasterAgent 1/ 1 UP SIMPLEX
MIB2Agent 1/ 1 UP SIMPLEX
MVSubAgent 1/ 1 UP SIMPLEX
LoadAgent 1/ 1 UP SIMPLEX
FPAgent 1/ 1 UP SIMPLEX
INADSAlarmAgent 1/ 1 UP SIMPLEX
GMM 4/ 4 UP SIMPLEX
SNMPManager 1/ 1 UP SIMPLEX
filesyncd 8/ 8 UP SIMPLEX
MCD 1/ 1 UP SIMPLEX
CommunicaMgr 86/86 UP SIMPLEX
Messaging 0/ 1 DOWN
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>>>>It´s normal having Messaging process down at this point?<<<<
Anyway I configured Switch Link Administration
BASIC CONFIGURATION
Extension Length 4
Switch Integration Type H.323
IP Address Version IPv4
H323 SPECIFIC CONFIGURATION
Link Addresses Messaging 192.168.5.150 Switch 192.168.5.150
Messaging Ports Call Answer Ports 10 Maximum 210 Transfer Ports 2
Switch Trunks Total 12 Maximum 250 Signal Groups 1
Signal Group 1 Members 12 Messaging TCP port 11720 Switch TCP port 1720
Now
SYSTEM STATUS = Voice System is Up
DISPLAY VOICE EQUIPMENT DIAGNOSTICS =INSERV
VOICE CHANNEL MONITOR = *On Hook
ALARM SUMMARY = System Name: 192.168.5.150
System Time: 3/9/2014 11:04:35
Web Server Status: Active
Message Server Status: MessageCore OFF LINE
Number of Major Alarms: 2
Number of Minor Alarms: 0
Number of Warning Alarms: 0
Number of entries in the Administrator's Log: 12
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On CM
status signaling-group 99
STATUS SIGNALING GROUP
Group ID: 99 Active NCA-TSC Count: 0
Group Type: h.323 Active CA-TSC Count: 0
Group State: in-service
status trunk 99
TRUNK GROUP STATUS
Member Port Service State Mtce Connected Ports
Busy
0099/001 T00005 in-service/idle no
0099/002 T00006 in-service/idle no
0099/003 T00007 in-service/idle no
0099/004 T00008 in-service/idle no
0099/005 T00009 in-service/idle no
0099/006 T00010 in-service/idle no
0099/007 T00011 in-service/idle no
0099/008 T00012 in-service/idle no
0099/009 T00013 in-service/idle no
0099/010 T00014 in-service/idle no
0099/011 T00015 in-service/idle no
0099/012 T00016 in-service/idle no
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I´m confused because I understand Messaging Trunk Group 99 needs the Medpro in order to work, but Messaging Process too?
Since I haven´t G650 on lab, I decided to add Cabinet 2 and installed the IPSI with a Medpro on a CMC.
Now Trunk Group 99 is up, but Messaging Process still 0/1 DOWN
Suscriber Management shows = Administration Error. You cannot perform your selected administration task right now because this server's messaging software is not running. Please start the messaging software and then retry the operation.
Can anyone help and tell me what I´m missing?
THANKS IN ADVANCE
Carlos
Messaging Process shows 0/1 DOWN
Can anyone please help and tell me what I´m missing?
I´m configuring CM6.3 on a DL360p on lab for an upgrade.
Customer has CM5.2.1 on a s8400/G650 still operating, so I decided not use CM5.2 backup because of Control A and Control B mismatch and configured everything from scratch.
After System Platform installed system SP Patch.
After CM installation enabled messaging, and then patches installed, licenses installed, CM configured.
----------------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------------
Current template installed: CM_Simplex 6.3.0.0.1105 (cm 06.3-03.0.124.0, utility_server 6.3.0.0.20)
Name Version IP Address Max Memory Virtual CPUs CPU Time State Application State
Domain-0 6.3.1.08003.0 192.168.5.151 864.0 MB 6 2h 2m 8s Running N/A
cm 06.3-03.0.124.0 192.168.5.150 5.0 GB 1 58m 56s Running Running
services_vm 2.0.0.0.15 192.168.5.153 512.0 MB 1 1h 5m 57s Running Stopped
cdom 6.3.1.08003.0 192.168.5.152 512.0 MB 1 35m 9s Running N/A
utility_server 6.3.0.0.20 192.168.5.154 1024.0 MB 1 12m 35s Running Running
----------------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------------
Server Management
Patch List
System Platform
Patch ID Description Status Service Affecting
vsp-patch-6.3.1.08003.0 SP patch Active Yes
services_vm
No Patch Available
Templates : CM_Simplex
No Patch Available
cm
Patch ID Description Status Service Affecting
03.0.124.0-21291 patch 21291 for 03.0.124.0 Active Yes
CMM-03.0.124.0-0202 CMM 6.3 SP2 Active Yes
KERNEL-2.6.18-348.AV5 kernel patch KERNEL-2.6.18-348.AV5 Active Yes
PLAT-rhel5.3-3011 platform/security patch PLAT-rhel5.3-3011 Active Yes
utility_server
Patch ID Description Status Service Affecting
632020 Util_Patch_6.3.2-0.20-01.noarch.rpm esd-6.0-13.i386.rpm Active No
----------------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------------
Software Version
The Software Version SMI page displays the software version of the active partition of this server.
Operating system: Linux 2.6.18-348.AV5xen i686 i686
Built: Aug 19 14:53 2013
Contains: 03.0.124.0
CM Reports as: R016x.03.0.124.0
CM Release String: vcm-016-03.0.124.0
Publication Date: 04 October 2012
UPDATES:
Update ID Status Type Update description
------------------------------- ------------ ------- ---------------------------
03.0.124.0-21291 activated cold patch 21291 for 03.0.124.0
KERNEL-2.6.18-348.AV5 activated cold kernel patch KERNEL-2.6.18-
Platform/Security ID Status Type Update description
------------------------------- ------------ ------- ---------------------------
PLAT-rhel5.3-3011 activated cold platform/security patch PLA
Messaging ID Status Type Update description
------------------------------- ------------ ------- ---------------------------
CMM-03.0.124.0-0202 activated cold CMM 6.3 SP2
CM Translation Saved: 2014-03-09 01:00:31
CM License Installed: 2014-03-09 00:59:59
Messaging: +-N6.3-26.0-----Ccb+Acb+---------
CM Memory Config: Large
----------------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------------
Process Status Results
Watchdog 9/ 9 UP SIMPLEX
TraceLogger 3/ 3 UP SIMPLEX
LicenseServer 2/ 2 UP SIMPLEX
SME 6/ 6 UP SIMPLEX
MasterAgent 1/ 1 UP SIMPLEX
MIB2Agent 1/ 1 UP SIMPLEX
MVSubAgent 1/ 1 UP SIMPLEX
LoadAgent 1/ 1 UP SIMPLEX
FPAgent 1/ 1 UP SIMPLEX
INADSAlarmAgent 1/ 1 UP SIMPLEX
GMM 4/ 4 UP SIMPLEX
SNMPManager 1/ 1 UP SIMPLEX
filesyncd 8/ 8 UP SIMPLEX
MCD 1/ 1 UP SIMPLEX
CommunicaMgr 86/86 UP SIMPLEX
Messaging 0/ 1 DOWN
----------------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------------
>>>>It´s normal having Messaging process down at this point?<<<<
Anyway I configured Switch Link Administration
BASIC CONFIGURATION
Extension Length 4
Switch Integration Type H.323
IP Address Version IPv4
H323 SPECIFIC CONFIGURATION
Link Addresses Messaging 192.168.5.150 Switch 192.168.5.150
Messaging Ports Call Answer Ports 10 Maximum 210 Transfer Ports 2
Switch Trunks Total 12 Maximum 250 Signal Groups 1
Signal Group 1 Members 12 Messaging TCP port 11720 Switch TCP port 1720
Now
SYSTEM STATUS = Voice System is Up
DISPLAY VOICE EQUIPMENT DIAGNOSTICS =INSERV
VOICE CHANNEL MONITOR = *On Hook
ALARM SUMMARY = System Name: 192.168.5.150
System Time: 3/9/2014 11:04:35
Web Server Status: Active
Message Server Status: MessageCore OFF LINE
Number of Major Alarms: 2
Number of Minor Alarms: 0
Number of Warning Alarms: 0
Number of entries in the Administrator's Log: 12
----------------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------------
On CM
status signaling-group 99
STATUS SIGNALING GROUP
Group ID: 99 Active NCA-TSC Count: 0
Group Type: h.323 Active CA-TSC Count: 0
Group State: in-service
status trunk 99
TRUNK GROUP STATUS
Member Port Service State Mtce Connected Ports
Busy
0099/001 T00005 in-service/idle no
0099/002 T00006 in-service/idle no
0099/003 T00007 in-service/idle no
0099/004 T00008 in-service/idle no
0099/005 T00009 in-service/idle no
0099/006 T00010 in-service/idle no
0099/007 T00011 in-service/idle no
0099/008 T00012 in-service/idle no
0099/009 T00013 in-service/idle no
0099/010 T00014 in-service/idle no
0099/011 T00015 in-service/idle no
0099/012 T00016 in-service/idle no
----------------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------------
I´m confused because I understand Messaging Trunk Group 99 needs the Medpro in order to work, but Messaging Process too?
Since I haven´t G650 on lab, I decided to add Cabinet 2 and installed the IPSI with a Medpro on a CMC.
Now Trunk Group 99 is up, but Messaging Process still 0/1 DOWN
Suscriber Management shows = Administration Error. You cannot perform your selected administration task right now because this server's messaging software is not running. Please start the messaging software and then retry the operation.
Can anyone help and tell me what I´m missing?
THANKS IN ADVANCE
Carlos