CrookedJudge
IS-IT--Management
Our office deals with a high volume of calls without a console. We are using the 9608 (ext700-720) ip phones with console permission within the COS. The phantom extension are (800-810); however, we are unable to park calls to these phantom extensions. When pressing call-park, for example on ext 700, it parks the calls locally on the ext. What steps would be require to park calls to any of the phantom extensions 800-810?