CM::Message Line not found?? Any Idea's?

[chrisdunc]

Hi all,
IP Office 412 (2.0 1602) system with DT30/16 modules (4.0 16)

I have just added a new DT30, but haven't been able to power off the unit yet so the 412 hasn't detected it yet either.

I keep on getting this message in SysMonitor:
3000848mS ERR: CM::Message Line not found
3001830mS ERR: CM::Message Line not found
3002810mS ERR: CM::Message Line not found
3003791mS ERR: CM::Message Line not found
3004771mS ERR: CM::Message Line not found

Any Idea's why?

 

[big70]

You always need to powerdown the unit.
Power up the module,s first then the 412 else you can get the problem it will not see the module.

Greets Peter

 

[chrisdunc]

Sorry I should have made it clear that I was aware it wouldn't detect the module till it was power reset.

But wondered if that was what was causing the problem.

 

[big70]

Never seen the message before, but also never tried to put a module on without powering down.

Greets Peter

 

[chrisdunc]

Tell you what, I'll unplug the module and send a reboot when free request to the 412 and see if the message disappears....
I can't power off the unit for a few days - Damn lawyers working mad hours! GoHome!

Chris

 

[big70]

I don,t like a soft reboot when placing a new module.
You are also on a old softwareversion where this is more important then the newer 3.1 version.

But try and see what happens.
You also need to check the sofware version of the new DT-Module.

Greets Peter

 

[IPGuru]

the msg is the system unit seeing communication form an expansion module it thinks does not exist
once the unit has been corectly installed (& upgraded/Downgraded) the msg will disapear.

 

[tlpeter]

even lawyers have to eat
send them away for dinner and upgrade the thing

 

[chrisdunc]

Just wanted to say, that I unplugged the module and reboot the unit last night and the error os no longer about.

I should have known better than to think a soft reboot would work!

So thanks for everyone's help.

Chris