CM 8.1 Outbound dialing setup digits are wrong

[Mellonman]

I have a single station who dials any 305 area code 10 or 11 digits and the trace shows me the 305 area is in setup digits twice. This is an agent dialing. I can dial from a similar agent id/station to 305 area code and it does not replicate the issue. I can't find anywhere in CM programming that would insert the area code digits for this case. I have looked in all the usual places I can think of in CM.

Calls use SIP trunks. What am I missing. He can dial other local 786 area codes with no issue using the same routing.

What am I missing? You can see the redundant 305 in the SIP Invite and the setup digits in my trace.

15:36:42 TRACE STARTED 08/11/2022 CM Release String cold-01.0.890.0-27121
15:37:06 active station 29023 cid 0x2724
15:37:06 G711MU ssff ps:20
rgn:247 [10.102.86.57]:2048
rgn:1 [10.102.24.40]:2736
15:37:06 G711MU ssff ps:20
rgn:1 [167.118.201.143]:43412
rgn:1 [10.102.24.40]:2300
15:37:06 dial 91305877 routeREFIX|HNPA|ARS
15:37:06 term trunk-group 550 cid 0x2724
15:37:06 dial 913058776172 routeREFIX|HNPA|ARS
15:37:06 route-pattern 500 preference 1 location 2 cid 0x2724
15:37:06 seize trunk-group 550 member 86 cid 0x2724
15:37:06 Calling Number & Name 39045 Pena, Jorge
15:37:06 SIP>INVITE sip:3053058776172@regent.out.ncl.com SIP/2.0
15:37:06 Call-ID: fbd7154e19ac41eda1640c2948f554
15:37:06 Setup digits 3053058776172
15:37:06 Calling Number & Name +8002851835 Pena, Jorge
15:37:06 Calling party uses public-unknown-numbering
15:37:06 SIP<SIP/2.0 100 Trying
15:37:06 Call-ID: fbd7154e19ac41eda1640c2948f554
15:37:06 Proceed trunk-group 550 member 86 cid 0x2724
15:37:06 SIP<SIP/2.0 404 Not Found (No route available)
15:37:06 Call-ID: fbd7154e19ac41eda1640c2948f554
15:37:06 SIP>ACK sip:3053058776172@regent.out.ncl.com SIP/2.0
15:37:06 Call-ID: fbd7154e19ac41eda1640c2948f554
15:37:06 denial event 1166: Unassigned number D1=0x8809 D2=0x1
15:37:06 route-pattern 500 preference 1 location 2 cid 0x2724
15:37:06 dial 913058776172 routeREFIX|HNPA|ARS
15:37:06 term trunk-group 551 cid 0x2724
15:37:06 dial 913058776172 routeREFIX|HNPA|ARS
15:37:06 route-pattern 500 preference 2 location 2 cid 0x2724
15:37:06 seize trunk-group 551 member 211 cid 0x2724
15:37:06 Calling Number & Name +8002851835 Pena, Jorge
15:37:06 SIP>INVITE sip:3053058776172@regent.out.ncl.com SIP/2.0
15:37:06 Call-ID: fbd817c819ac41eda1680c2948f554
15:37:06 Setup digits 3053058776172
15:37:06 Calling Number & Name +8002851835 Pena, Jorge
15:37:06 SIP<SIP/2.0 100 Trying
15:37:06 Call-ID: fbd817c819ac41eda1680c2948f554
15:37:06 Proceed trunk-group 551 member 211 cid 0x2724
15:37:06 SIP<SIP/2.0 404 Not Found (No route available)
15:37:06 Call-ID: fbd817c819ac41eda1680c2948f554
15:37:06 SIP>ACK sip:3053058776172@regent.out.ncl.com SIP/2.0
15:37:06 Call-ID: fbd817c819ac41eda1680c2948f554
15:37:06 denial event 1166: Unassigned number D1=0x8809 D2=0x1
15:37:06 term trunk-group 550 cid 0x2724

 

[lopes1211]

Post route-pattern 500.

-CL

 

[lopes1211]

...and disp ars ana 13 loc 2. Looks like that's tagged as hnpa versus fnpa.

-CL

 

[Mellonman]

If the Call Type is flagged as hnpa for 1305, instead of fnpa, that would cause 305 digits to be duplicated on the setup digits for outbound calls?