CM 5.2/SP-4 with an ESS cluster

[G3rtech]

Has anyone run across this alarm in the ESS_S8730 before? This keeps popping up and the new service pack didn't resolve it. The AVAYA support site does not provide any information.

Application MasterAgent (5851) terminated.

Thanks!

 

[billybobdan]

It sounds like the SNMP agent is having trouble

 

[G3rtech]

Yes. I'm still looking for a fix. Not having any luck.

 

[wildcard100001]

Is the ESS in a duplex ESS environment?

Wildcard

 

[G3rtech]

Yes!

 

[wildcard100001]

Does the active IP show that it is registered? via the list survivable-processor command?

Wildcard

 

[G3rtech]

Thanks for the reply. Yes, I see the virtual IP-Address registered.

 

[wildcard100001]

I'm not sure what the problem is...

I'd fail over to the other ESS server, reboot the affected server... I imagine youve already done this.

If it didn't fix it, I'd look at the config, engage Avaya or likely rebuild it.

Sorry I can't be of more assistance.

Wildcard

 

[G3rtech]

Yes, I attempted that. No good. Very strange...I'll post back when it's resolved.

Thanks!